June 13, 2013 in 3rd Party Reports, Business Communications, Mobility Solutions, Unified Communications by Shelley Flannery
Because a mobile workforce isn’t tied to one location, collaboration challenges are common. But unified communications (UC) can significantly enhance the productivity of this type of workforce while saving money.
June 11, 2013 in Business Communications, Unified Communications by Shelley Flannery
Mitel is in the business of helping businesses communicate better. And our solutions are as unique as the customers we serve. So you can imagine how varied our products are. To simplify things for our customers, today we’re launching new names for our solutions that are more descriptive, so you can easily find what you need. We have segmented them into three easily identifiable categories: MiVoice delivers all the tools you need for productive voice communication, including call control platforms and phones. It provides seamless communication among employees, partners, and customers throughout your business with features like auto-attendant, audio conferencing, Automatic Call Distribution, hot desking, mobile twinning, teleworking, and reporting. MiCollab provides users with a single access point for all their communications tools. This includes presence information, messaging and visual voice mail, and softphone capabilities that provide workers with an in-office communications experience regardless of location or device. It also [...]
June 5, 2013 in 3rd Party Reports, Unified Communications by Shelley Flannery
Collaboration capabilities in a unified communications (UC) solution allow teams and workgroups located in different regions to easily collaborate on projects, which means developing products faster, responding to crises faster, and solving customers’ problems faster. UC users can access colleagues and subject matter experts immediately through chat/IM and real‐time communications, share documents and conduct virtual meetings through video conferencing.
Here’s a look at some of the benefits of collaboration.
May 9, 2013 in UK, Unified Communications by Duncan Miller
Factors such as demand for flexible working, the BYOD culture and globalisation are putting organisations under increasing pressure in terms of how and where they should be allocating ICT spend. By embracing unified communications (UC), businesses can meet these challenges head-on, providing a way to streamline effective communication and collaboration across multiple sites, people, devices and technologies. The benefits such as increased productivity, cost savings, enabling flexible working and more efficient IT systems have been well touted. But what remains unclear is how advanced businesses are in their path to unifying communications across the enterprise. Do they fully understand how to achieve maximum benefit and ROI from UC? Do they not only recognise challenges, but have strategies in place to overcome them? Earlier this year the industry spotlight was firmly on unified communications in the UK at UC Expo 2013. Mitel set out to answer the questions raised by many [...]
April 15, 2013 in Cloud by Cheryl Goss
Check out the interview with Jim Davies from Cloud Connect 2013. via Cloud Connect TV on YouTube. As Chief Technology Officer, Jim Davies is the driving force behind the strategic direction of Mitel’s unified communications solutions portfolio and its evolution beyond today’s technology horizon. Appointed as CTO in 2003, Jim brings a working history rich in research and development and business experience within telecommunications. His intimate understanding of the constantly unfolding dynamics of IP communications technology has placed him at the forefront of Mitel’s next-generation strategies, ensuring the company is persistently growing in new and innovative directions. Since joining Mitel in 1998 Jim has held the roles of Vice President of R&D and Vice President of Solutions Management. In these roles he was deeply immersed in product development and the creation of go-to-market strategies for Mitel’s communications solutions portfolio. His contributions and leadership were crucial in [...]
April 5, 2013 in Cloud by Martyn Etherington
Mitel participated in Cloud Connect this week. Based on our partnership with UBM who are working with us on our MiCloud Campaign, we were invited to participate in the 4th Annual Cloud Connect trade show. Notable exhibitors include IBM, HP Cloud Services, VMware, Oracle, Citrix, and Cisco… The keynotes touted promise of the cloud over the next 5 years. They did also spell out that there is a disconnect between vendors and customers in the cloud space.
April 4, 2013 in Cloud by Jim Davies
After spending a day at Cloud Connect in Santa Clara listening to keynotes and walking the show floor two things bubbled to the surface for me.
April 3, 2013 in Cloud by Jordan Rudow
The rise of the cloud has made it necessary to distinguish between solutions that are hosted and solutions that are installed on location. This distinction requires a term for the latter – and “premises-based” or “on-premises” are what we often use.
April 2, 2013 in Cloud by Jon Brinton
Mitel recognizes the cloud is not a one-size fits all proposition for our customers. That is why we deliver cloud-ready software that can be deployed using private, public, and hybrid cloud architectures. Most unified communications needs generally include traditional premises deployment and the cloud, so giving our customers the flexibility to move from one model to another as their business needs change. We think giving our customers that flexibility is what sets us apart.
March 20, 2013 in Channel, Cloud by NeilHyndman
The last session of the day was one of the sessions that I was holding out for. You could say, in a way, they saved the best last. Today’s session was about hosted cloud solutions vs. premises-based solutions – or a mix of both. There was management on the panel from 8×8, Mitel, NEC, and ShoreTel. Representing Mitel was its CTO, Jim Davies.
Join
The Conversation
Contacts